Corporate Information


Far East is an end-to-end Telecom and IT solutions provider & well established system integrator based in Hong Kong. At Far East we have efficient and affordable solutions for all of your Telecom and IT needs. From system design to individual installation and strategies to back up and relocation services. Our commitment to excellence provides each client with superior technical expertise groomed by years of experience, with the time frame they demand. We understand that each business is different and this is why we tailor our services to perfectly meet the customer requirements.

Whether you need an expert by your side for a special project, or ongoing IT leadership — Far East has a wide range of IT consulting solutions to assist you. We can show you how to leverage your technology as a strategic asset, enabling your business to run faster, be more competitive, control costs, and scale efficiently. 

 

Our Vision


To be known as a top notch System Integrator Company, that is dynamic in providing Telecommunications and Converged Technology solutions Innovation with customer satisfaction.

Our Mission 


Our mere existence is not just to offer Telecommunications technology & services but to be known worldwide as a telecom company that entails to deliver state-of-the-art Communications and Information Technology Solutions and Engineering Services. Far East is dedicated to become one of the leading Asia Pacific regional partner in new business, emerging technologies and engineering services. As we look to the future, our goals will remain what they have always been: to expand our product range and increase our customers` satisfaction with Robust, Reliable and Stable products.

 

Our Core Values


We are driven by a goal to provide High Class SERVICE to our internal and external customers, which construe to Satisfaction, Efficiency, Respect, Virtuous, Integrity, Commitment, and Excellence. These values give us a common bond and shared philosophy that drives Far East, colleagues wherever they are in the world. Customer SATISFACTION is our primary concern and serves as the driving factor for innovating solutions and development of strategies to anticipate emerging needs. Product, Process and Solutions EFFICIENCY is always assured in everything we provide.

 

Our Quality Statement


Far East promises quality solutions using world class products from it’s technology partners. To ensure that our design systems are competitive and complete, we conducted and analyzed the market to determine the availability of products with their advanced features. We understood the market needs in detail. So, many technological and commercial factors have influenced the design and optimization of our systems. Our systems attract end-users for their Price / performance ratio.
Our Quality Policy is to design, implement and provide technical support on time for our projects and services that would meet and probably exceed your expectations. In order to do this, Far East implemented quality management systems and processes that are continually being improved to satisfy your increasing demands. 
To ensure high reliability we, as the system integrator always consider the vendors who can provide with their:
•    Field-proven hardware design and technology 
•    Robust, reliable, and stable operating system
Far East always maintain quality standard, assure that its solutions, products and services maintain consistently high standards.

 

Our Ethical Statement


Now, these principles and values are the basics of our ethical policy. This culture ensures that our ethical policy is not a sum of formal elements or words in papers only but values and principles perceived by all our employees to live by them. 
We treat our team members in a fair and unbiased manner, and looking for the best for each of them. We provide fair wages, terms and conditions for all of our team members. This treatment aims to increase their morale. We also guide our team members to better understand ethical values, principles, and expectations. Furthermore, clear and easy communication channels allow us to provide participation concerning the ethical issues. 
Our ethical policy requires to practice fair dealing and honesty in every aspect of dealing with other partners and the public such as customers, suppliers, competitors and any other private or governmental organizations. When acting on behalf of Far East we shall not take unfair advantage through manipulation or misrepresentation of the facts or other unfair dealings or practices. All our team members are prohibited from receiving or giving, directly or indirectly, anything of a significant value from or to any third party in connection with the business.
We aim long term cooperation with our partners. This being the case, we make our ethical policy to be highly visible for our customers as well as the companies interested in reselling our solutions and products. 
We treat our customers fairly. We apply our skill and care when preparing documents and information for customer use, as well as promotion. Meanwhile, we also take account of the needs and knowledge of the target audience in preparing the documents and announcements. Our commitment is total customer satisfaction. So, we deliver robust, reliable and stable solutions and products on-time.
We also treat our partners fairly and honestly. We respect and protect any confidential or proprietary information shared with us by our partners or others. We pay on-time to the partners in accordance with the payment terms set out in the contracts or purchase agreements. We practice intellectual property rights honestly.
Finally, we aim to trade as much as possible with other individuals, companies and organizations with the similar ethical values.

 

Our Environmental Statement


Far East is committed to protecting the environment, where practical and within the resources available in all its activities. We aim to conduct our business with the highest applicable legal and ethical rules and values to contribute to environmental protection.
We guide all our team members to better understand how they may contribute to protect the environment. Furthermore, clear and easy communication channels allow our team members to provide participation concerning the environmental issues.
We aim our solutions and products to be durable and serve to our customers for a long time period. Robust, reliable and stable products shall not only provide customer satisfaction but also contribute to environmental protection.
We aim our solutions and products to have minimal environmental impact. So that, all of our products consume low power and the ambient environmental conditions for the operation are quite wide (no need for cooling or heating in most of the cases). The result is saving energy and contribution to environmental protection.
Apart from the environment-friendly product design, we develop systems to run our business effectively, meantime to protect the environment. As we look to the future, we shall meet our commitments to the environment with continual improvements in our environmental policy.